Capalex Aluminium Extrusions

Customer Feedback Report

As a valued customer your feedback is very important to Capalex. Please take a moment of your time to fill out this very short questionnaire, we would appreciate your opinions and comments on the overall level of service supplied by Capalex.

 

Company Name:
   

Order Reference:
   

Contact Name:
   

Question 1

Excellent

Good

Satisfactory

Unsatisfactory

Poor
   

Response to enquiries?
   

Comments:
   

Question 2

Excellent

Good

Satisfactory

Unsatisfactory

Poor
   

Order Handling & Communication during production?
   

Comments:
   

Question 3

Excellent

Good

Satisfactory

Unsatisfactory

Poor
   

How do you rate the quality of the goods?
   

Comments:
   

Question 4

Excellent

Good

Satisfactory

Unsatisfactory

Poor
   

Packaging of goods & delivery?
   

Comments:
   

Question 5

Excellent

Good

Satisfactory

Unsatisfactory

Poor
   

Response from Capalex Personnel?
   

Comments:
   

Question 6

Excellent

Good

Satisfactory

Unsatisfactory

Poor
   

Overall Satisfaction with Capalex?
   

Comments:
   

Further comments /areas for improvement:

  
 

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